Privacy Policy
Privacy Policy
Last updated: June 11, 2025
IntimiLife (“we,” “us,” or “our”) operates this website and related services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on your interaction with the Services and as permitted by law:
-
Contact information: name, email address, billing and shipping information, phone number.
-
Payment information: payment card details and related billing data.
-
Account information: username, password, preferences, and settings.
-
Transaction details: products viewed, purchased, returned, or added to cart or wishlist.
-
Communications: messages or correspondence with our support team.
-
Device and usage data: IP address, browser type, device identifiers, operating system, and browsing activity.
2. Sources of Personal Information
We may collect personal information from:
-
You directly, when you use or interact with the Services.
-
Automatically, through cookies and similar technologies.
-
Our service providers (e.g., payment processors, analytics partners).
-
Other third-party sources, as allowed by law.
3. How We Use Your Information
We use your personal information to:
-
Provide and improve our Services — process your orders, manage your account, and deliver products.
-
Communicate with you — send service updates, support responses, and order confirmations.
-
Marketing and advertising — send promotional emails or show relevant ads (you may opt out at any time).
-
Security and fraud prevention — protect accounts, investigate suspicious activity, and maintain a safe platform.
-
Legal compliance — meet legal, tax, and regulatory obligations.
4. Text Marketing and Notifications
By providing your phone number at checkout or through forms, you consent to receive text messages regarding your orders, including abandoned cart reminders and promotional offers.
You may unsubscribe anytime by replying STOP or using the unsubscribe link in messages. Message and data rates may apply.
For assistance, contact us at support@intimilife.com.
5. Analytics and Advertising Technologies
We use technologies such as:
-
Google Analytics for traffic measurement and performance tracking.
-
Google Tag Manager for analytics and advertising tag management.
-
Microsoft Clarity for user interaction analysis and session replay.
-
Cookies and Pixels from advertising partners to measure performance and deliver relevant ads.
You can manage cookies through your browser settings or opt out of certain tracking via allaboutcookies.org.
6. How We Share Your Information
We may share your personal information with:
-
Service providers — to enable payments, order fulfillment, hosting, and analytics.
-
Advertising partners — to display personalized ads, consistent with applicable privacy laws.
-
Legal and regulatory authorities — as required by law or in response to valid legal requests.
-
Affiliates or successors — in the event of a merger, acquisition, or business restructuring.
We do not sell personal information in exchange for money, but we may share limited data for targeted advertising or measurement purposes, subject to opt-out rights under applicable law.
7. Cookies and Related Technologies
Cookies help us operate our Services, remember your preferences, and show relevant content.
You can disable cookies in your browser, though some site features may not function properly.
To opt out of personalized advertising, you may visit:
8. Your Rights and Choices
Depending on your location (e.g., California, Canada, or the EU), you may have rights to:
-
Access or receive a copy of your personal information.
-
Request correction or deletion of your data.
-
Opt out of sale or sharing of personal information.
-
Withdraw consent or restrict processing.
You may exercise your rights by emailing support@intimilife.com. We may verify your identity before processing your request. You will not be discriminated against for exercising these rights.
9. International Data Transfers
Your information may be processed outside your country, including in the United States or other jurisdictions. We use appropriate safeguards (such as Standard Contractual Clauses) to ensure adequate protection of your data.
10. Data Security and Retention
We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
11. Children’s Privacy
Our Services are not intended for individuals under the age of majority. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us at support@intimilife.com to request deletion.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
📧 support@intimilife.com